Refund policy

Return & Refund Policy

Last Updated: 1/23/2026

At Ambush Bait Co., we stand behind the quality of our products. If there’s an issue with your order, we’re here to help.

Returns

Due to the nature of fishing tackle and custom products, all sales are final. We do not accept returns for reasons such as buyer’s remorse, incorrect color selection, or normal wear from use.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery.

To be eligible for a replacement or refund, you must:

  • Provide your order number

  • Include clear photos of the damaged or defective item

  • Contact us within the stated time frame

Once reviewed and approved, we will offer:

  • A replacement item (preferred), or

  • A refund to the original payment method

Lost or Stolen Packages

Ambush Bait Co. is not responsible for lost or stolen packages once the order has been marked as delivered by the carrier. Please ensure your shipping address is correct and secure at checkout.

Exchanges

We do not offer exchanges at this time. If an item qualifies under our damaged or defective policy, a replacement will be issued.

Non-Refundable Items

The following items are non-refundable:

  • Used or fished baits

  • Clearance or sale items

  • Apparel that has been worn or washed

  • Gift cards

Processing Time

Approved refunds are processed within 5–7 business days after approval. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have any questions or issues regarding your order, please reach out:

📧 etxbaitworks@gmail.com
📍 Ambush Bait Co.